It's nothing short of a miracle that this place still exists in a neighborhood of $12 million town houses and hipper-than-thou restaurants. Our insanely knowledgable guide, Martin Grubman, started in the showroom

then the catalog room (where labels bear words like "serpents")

and quickly whisked us up three flights to see where the magic happens:

That's molten brass, folks. Heated to about 2000 degrees and poured into molds made of sand. I still don't exactly get how that works, but it makes the most finely detailed lever handles out there:

But they don't pop out so perfect -- a team of finishers brushes away the sand, chisels away the excess, polishes each piece to a sheen or hand-tints them to minimize that Versace Home Collection look. Guerin (still a family-owned business, btw) also plates in any metal except chrome. Fine because I don't particularly care for chrome! He's turning a knob you most certainly won't find at Home Depot:

These folks have worked on everything from Packard Motor Cars to La Leopolda but will also turn your porcelain vase into a gorgeous lamp or replicate a favorite belt buckle. No pretense whatsoever. As Martin put it, "People ask all the time if we have a minimum. I say you have to order one." Love that.
I'm easily distracted by beautiful, shiny things and am not sure how much work I'd get done with such a bounty casually strewn about:

But they seem to manage. Reality struck when Room & Board called to say they arrived two hours early for a delivery, forcing me to miss the festive lunch afterward. Talk about going from the sublime to the ridiculous. Alas, what an inspiring morning -- artisanal craftsmanship is alive and well in the Age of Mechanical Reproduction. Thanks so much to Dara and Veranda and please check out this groovy little online tour (courtesy of Anthropologie, though they don't come out and tell you). Vive le Guerin!

Nick what a great excursion.There are so many fabulous finds in the world that make you wonder; how was that done so magnifecently!
ReplyDeleteCome and join my Giveaway from Blydesign! (A very special gift for a friend!)
xoxo
Karena
Art by Karena
Wou! Fantastic Post! Have a great weekend.
ReplyDeleteI miss places like these. You are right, there is pretention and lousy craftsmanship all around us and then people wonder why there is no customer loyalty. Thank you for the slideshow.
ReplyDeleteI felt great after reading the article that you wrote. What an awesome piece of information. I thank you for having shared with us the information on the topic and for having educated us on the same.
ReplyDeleteI can't understand why people are so interested in this kind of thing. Mass produced machine made goods are so much cheaper and more efficient to make. How can this stuff possibly compare to Baldwin?!
ReplyDeleteAwesome! I would love to take a tour!
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ReplyDeleteI have been a customer for thirty years and will say that I prefer their non-working items such as knobs over their working, such as faucets. But I recently designed a large addition to a house in the Hamptons that I had done 18 years earlier, and they were able to provide all the unusual matching pewter plated hinges, door levers, etc., with no problem.
ReplyDeleteThat's very cool. Next trip you should go to my company's factory in Germany!
ReplyDeleteWhat fun to see the behind the scenes of an American manufacturer and I'm so pleased to see that not everything has been shipped over to China to be made. Next time you are in Connecticut, stop by to see how our faux bouquets are made - all by hand and made-to-order to! PS: With comments like that, I can understand why Anonymous is staying just that... anonymous!
ReplyDeleteSo cool!! http://dbf-atelier.blogspot.com
ReplyDeleteWhat a cool place, right? We got a similar tour when I was in school at Winterthur. I really hope that building is safe from fire... those record books, those years of work. Eek!
ReplyDeletevery cool!
ReplyDeleteThis is a dream trip for me! What an amazing place and I would have just taken photos of every little thing! Please, Nick, if you're at NYIGF next week I'd love to meet you. My other life (www.dunesandduchess.com) is on Pier 94 in the At Home section where I'll be showing our new mirrors, lamps, sconces, and giant hurricanes. Do say hi!
ReplyDeleteWhat a great tour! I want to experience it first hand!
ReplyDeleteI would kill for a chance to visit Hephaestus of Greenwich Village! All I see are amazing shiny things everywhere! The molding process is so intriguing.
ReplyDeleteAwesome post. I've ordered some hardware from PE Guerin...great to see the behind the scenes. I love seeing the craftsmanship!
ReplyDeletegosh, I just love that you know who Hespaestus is. !!
ReplyDeleteYou are so lucky to get to tour this fab place! Can't they do a lottery and let so many people tour each week???? Thanks for sharing your pictures!
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Good customer relationship management (CRM) is the one of the keys to success. If you're going to keep being mediocre, these customers will slowly go away from you and buy from other establishments selling the same product you were buying. Always strive for excellence and you'll get a lot more customers.
ReplyDeleteYou're going to need good CRM and data management skills. This data management thing has been becoming a trend. They say that this can also help you in inventory, CRM, and some other functions. I recall hearing about an accreditation management system using data management as one of its backbones.
It's nothing short of a miracle that this place still exists in a neighborhood of $12 million town houses and hipper-than-thou restaurants. Our insanely knowledgable guide, Martin Grubman, started in the showroom china manufacturing
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